It's All About You!

At Lewes High Street Dental Practice we know our customers are our most important asset.

We fully respect your wishes and aim to make your treatment with us as easy and fulfilling as possible, giving you amazing results. Please read more about how we work with you.

Our Promises

We will do everything we can to help you feel relaxed – we fully understand that not everyone loves having dental treatment.

• We will always endeavour to see you on time. If we ever run late it is usually due to an emergency, so please bear with us.
• We will explain all treatment procedures and options in advance and provide written explanations and estimates.
• We will give you alternatives and recommend the best options, but will leave the final decision firmly with you.
• We will ensure that you will always have access to advice and treatment in a dental emergency.
• We will continue to educate ourselves to ensure the latest treatments are available to you.

• We will always do our very best for you.
• We want to be able to provide the best service and will constantly strive to improve.

Our Expectations

• Please arrive on time for your appointments. If you do need to cancel, please give us at least 48 hours notice, so that we do not have to charge you for the time you have reserved with us.
• Please turn up for your appointments, otherwise a fee will maybe charged for our lost time.
• Please be polite and courteous to all members of our staff.
• Please pay your fees when requested. We are pleased to accept cheques, cash, Switch, Visa, and Mastercard.
• Please inform us if you are happy or unhappy with any aspects of your visits. We always appreciate your feedback about your experience at our clinic.